Our warranty, payment, and shipment policy
RETURN, REPLACEMENT, and REPAIR WARRANTY
- RETURN: For all products that you purchased from our store, you have 7 days from the date your receive to return. If the product is defective, we will refund the full price of the product, the shipping cost you paid, the your return shipping cost. If the product is not defective, and both product and package are complete and new, we will refund you the full price of the product. If the product and package are not complete and new, we will charge 15% re-stocking fee.
- REPLACEMENT: For all products that you purchased from our store, you have 15 days from the date your receive to exchange for a new one if the product is defective.
- REPAIR: For all products that you purchased from our store, we offer one year free repair service. If this happens in the first month after you receive the product, we ship the repaired product back to you free of charge. Otherwise, you pay the shipping cost. If the model is discontinued, we will send you a later model or more expensive model.
- Both PayPal and all major debit and credit cards are accepted. You have full fraud protection from PayPal. If your order never arrives, or it arrives, but it’s significant different from what it’s described, you are eligible for a FULL REFUND.
- For all products you purchased from our store, they will be shipped within 24 hours. A tracking number will be sent to your email after the product is shipped. Products are shipped from our factory in Shenzhen directly by Registered Priority Mail (either China Post or Hong Kong Post). Signature is required at delivery, so make sure you have someone at the shipping address to sign it. It takes about 1~2 weeks for your product to arrive.
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What Happened Recently
- woPad has released the first 9.7″ dual-core CPU tablet with IPS screen – The “iPad 2″ running the latest Android 4.0.4 ICS
- woPad v7+ Android v4.0 Ice Cream Sandwich (ICS) firmware upgrade is released for woPad V7+ users
- woPad has released the least expensive Google Android 4.0 tablet with capacitive screen and running ARM-based Many-Core A10
- woPad’s first Android 4.0 tablet woPad v7+ is released, and it’s only $99
- The wo pad is the best of all the android tablet that you can ever have!
- ~ Dave Pinco (electronic store owner)
I was always asked by my customers to carry a Android tablet with good quality and low price. I have tested more than 1o models, I was not happy with any of them, until I found woPad from woPad USA. My customer really loves it, in particularly, its aluminum enclosure - just like iPad"
- Read more testimonials »